STORE POLICY
Our Commitment
At Benevictus, every order is treated with care and attention. We are committed to providing a straightforward and honest shopping experience.
Orders
Once your order is placed, it is processed within 1–3 business days. Orders cannot be modified or cancelled after processing has begun. Please review your order carefully before confirming your purchase.
Pricing
All prices are displayed in GBP (£) and include applicable taxes. Benevictus reserves the right to update pricing at any time without prior notice.
Payment
We accept Visa, Mastercard, American Express and PayPal. All transactions are encrypted and secure. Benevictus does not store any payment information.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery at hello@benevictus.com with a photo of the item. We will review your case and respond within 3 business days with a resolution.
Consumer Rights
As a UK-based customer, your statutory rights under the Consumer Rights Act 2015 are fully respected and not affected by this policy.
Contact
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For any queries, reach us at benevictusdayone@gmail.com We aim to respond within 1–2 business days.